Enforcement of this Privacy Statement
Information Collection and Use
We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and, eventually, to determine how we can tailor our website to make it a more positive and relevant user experience. Please see our Cookies policy for more details. By using our website you agree that we can place cookies and other similar technologies on your device as explained in our Cookies policy.
We will communicate with our clients in response to their inquiries, to provide the services they request, and to manage their user account. We will communicate with our clients/users by our portal not excluding email or telephone, in accordance with their wishes. If you contact us, we may keep a record of that correspondence.
We may post our customer’s testimonials/comments/reviews on our website which may contain personal information. We do obtain the customer’s consent via email or in person prior to posting the testimonial to post their name along with their testimonial. Customers may contact us in writing by mail or e-mail to have their testimonial removed. We will remove it within 30 days.
Improvement of Products and Services
We may use your personal data for auditing, data analysis, and research to improve Fastcomcorp’s products, content and services.
Registration and Support
The forms found on our website are used to gather contact information (such as name, email address, billing information, and phone number) of Users to process orders, respond to questions and requests. If Users need to change their personal account information, they may update it by making the change in their account.
Fastcomcorp keeps records of clients/users interaction and support provided (via chat, phone, and email) to track account history and better assist our customers. When clients/users contact Fastcomcorp for support for their services, Clients/Users will be asked to match certain information that is in their Registration Information. This Registration Information will be used to identify Clients/Users personally. In the course of providing support to Users, Fastcomcorp may annotate the Registration Information with information disclosed while providing support (Support Information).
The following describes our use of personal data for marketing purposes:
Sources of Marketing Data
The bulk of the personal data we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company.
We send e-mail to individuals at our client or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from Fastcomcorp, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our website.
Targeted e-mails from Fastcomcorp may include additional data privacy information, as required by applicable laws. We provide for you also the ability to remove yourself from our emailing list so that you do not receive any future communications.
Customer Relationship Management (CRM) Databases
Fastcomcorp uses customer relationship management (CRM) technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to individuals at our client and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as: contact data, publicly available information. If you wish to be excluded from our CRM databases, please use the Contact Us form.
Combining and Analyzing Personal Data
You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in e-mails we send to you. You can also exercise the right to discontinue marketing communications to you, or to have your personal data removed from our customer relationship management (CRM) databases.
You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.
Security of your Personal Information
Fastcomcorp is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Fastcomcorp will not release any information related to its customers unless legally compelled to do so. Fastcomcorp has a No Backdoor Policy. Fastcomcorp also complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce (https://www.commerce.gov/page/eu-us-privacy-shield) regarding the collection, use, and retention of personal information transferred from the European Union to the United States.
Protection of Children’s Personal Information
You must be at least 13 years old to use Fastcomcorp’s Web site(s) and service(s). Fastcomcorp does not knowingly collect information from children under 13. (See the U.S. Children’s Online Privacy Protection Act.).